Crestron part number DM-NVX-385
The Crestron DM-NVX-385 is a DM NVX encoder or decoder with a 4x1 switcher for two HDMI and two USB-C inputs, carrying 4K60 4:4:4 and 5K wide formats over Gigabit Ethernet. It adds surround sound to stereo downmixing, so multichannel sources can feed rooms with stereo sound systems.
Price on request
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About the Crestron DM-NVX-385
Two HDMI and two USB-C inputs form a 4x1 switcher in encoder mode, with 5x1 switching in decoder mode, and inputs can change by auto-switching, a control system or the web interface. The DM-NVX-385 supports 5K Ultra-Wide (21:9) and Super-Wide (32:9) resolutions, up to 5120x2160 at 30 Hz or 5120x1440 at 60 Hz, with HDR10, HDR10+ and Dolby Vision. In decoder mode the HDMI output has a 5K scaler.
Compared with the DM-NVX-384, it adds downmixing of surround sound to stereo. It carries up to 8-channel LPCM or HBR 7.1 as the primary stream plus secondary 2-channel LPCM, sends and receives AES67 natively, and has an analogue audio input or output. eARC on the display connection sends audio from the display over the network as a multichannel BTS stream, which the DM-NAX-XSP (sold separately) can also use.
Power is PoE++ (IEEE 802.3bt Type 3 Class 6, 60 W) from a compliant switch or third-party PSE, or the optional PW-2420RU power pack. The fan-cooled black metal chassis has integral mounting flanges and can be freestanding, surface mounted or fixed to a single rack rail. It is 209 mm high, 209 mm wide and 31 mm deep. H.264 encoding and streaming and video wall processing are also included.
Key features
- Surround sound to stereo downmixing
- 4x1 input switcher with two HDMI and two USB-C inputs
- Configurable as an encoder or a decoder
- 5K Ultra-Wide and Super-Wide support with HDR10, HDR10+ and Dolby Vision
- HDMI output with 5K scaler and video wall processing
- eARC on the display output and the secondary HDMI input
- Native AES67 plus analogue audio input or output
- PoE++ powered, or PW-2420RU power pack (sold separately)
DM-NVX-385 specifications
| Inputs | 2 HDMI (Dual-Mode DisplayPort and DVI compatible), 2 USB-C; 4x1 switching in encoder mode, 5x1 in decoder mode |
|---|---|
| Output | 1 HDMI (DVI compatible) with eARC; 5K scaler in decoder mode |
| Video | Up to 5120x2160 at 30 Hz (5K Ultra-Wide) or 5120x1440 at 60 Hz (5K Super-Wide); up to 4:4:4; HDR10, HDR10+, Dolby Vision, Deep Color |
| Encoding | Pixel Perfect Processing (default), DM-NVX-D10/D20/D200 streams, H.264 streaming |
| Audio | Primary multichannel up to 8-channel LPCM or HBR 7.1; secondary 2-channel LPCM; stereo downmixing; AES67; analogue input or output |
| Bit rate | 200 to 950 Mbps |
| Security | HDCP 2.3, AES-128, PKI; 802.1X, Active Directory credential management, TLS |
| Power | PoE++ (IEEE 802.3bt Type 3 Class 6, 60 W) or PW-2420RU 24 VDC power pack (sold separately) |
| Mounting | Freestanding, surface mount or single rack rail; black metal chassis, integral flanges, fan cooled |
| Dimensions | Height 209 mm (8.21 in), width 209 mm (8.21 in), depth 31 mm (1.22 in) |
Part numbers on this page
| Part number | Version | Price | Add |
|---|---|---|---|
| DM-NVX-385 | Standard | On request |
Where the DM-NVX-385 is used
Works with the DM-NVX-385
Crestron installed by 1Install
We supply, install and programme Crestron in homes and businesses across Ireland. These photos are from our own installations. See more in our projects, or budget a whole system with our Quote Builders for homes and meeting rooms.



Questions about the Crestron DM-NVX-385
What is the Crestron DM-NVX-385?
It is a DM NVX AV over IP endpoint with a built-in 4x1 switcher for two HDMI and two USB-C inputs and surround sound to stereo downmixing. It can be configured as an encoder or a decoder and carries 4K60 4:4:4 and 5K Ultra-Wide and Super-Wide video over standard Gigabit Ethernet.
What is the difference between the DM-NVX-385 and the DM-NVX-384?
Both are 5K 4x1 AV over IP switchers with two HDMI and two USB-C inputs, eARC, AES67 and PoE++ power, and both measure 209 mm by 209 mm by 31 mm. The DM-NVX-385 adds surround sound to stereo downmixing, which is not listed among the DM-NVX-384 features.
What does downmixing do on the DM-NVX-385?
Downmixing converts surround sound to stereo. The DM-NVX-385 carries multichannel audio of up to 8-channel LPCM or encoded HBR 7.1 surround sound, and downmixing lets that content play through a stereo system. It also has a secondary 2-channel LPCM stream, native AES67 and an analogue audio input or output.
How is the DM-NVX-385 powered?
It takes PoE++ (IEEE 802.3bt Type 3 Class 6, 60 W) from a PoE++ compliant Ethernet switch or a third-party IEEE 802.3bt compliant PSE. The alternative is the PW-2420RU power pack, sold separately, which outputs 2.5 A at 24 VDC.
How does eARC work on this model?
The HDMI output supports eARC, so audio can be taken from the connected display and sent over the network as a multichannel BTS audio over IP stream. The secondary HDMI input supports eARC as an audio output to a connected AVR, and the BTS stream is also compatible with the DM-NAX-XSP.
How much is the Crestron DM-NVX-385?
Crestron asks its dealers to give the price of the DM-NVX-385 directly rather than publish it online. Add it to your quote list and we will send you a written quote, with delivery, and installation and programming if you need them.
Can 1Install supply, install and programme the DM-NVX-385?
Yes. 1Install is an authorised Crestron Elite Partner with offices in Skerries, Co. Dublin and Cork. We can supply the DM-NVX-385 on its own, or install, set up and programme it as part of your system. Installation visits are €440 for 4 hours or €880 for a full day, plus VAT and travel.
Does the DM-NVX-385 come with a warranty?
Yes. Everything we supply is new, genuine Crestron with Crestron's standard warranty. If the DM-NVX-385 develops a fault, contact us and we will handle the claim with Crestron. If we installed it, our workmanship is guaranteed for the lifetime of the system.
Is the DM-NVX-385 in stock?
We order Crestron for each quote, so availability depends on Crestron's stock at the time. We check it before we quote and put the expected delivery date on your quote, so you know where you stand before you pay.
Can I buy the DM-NVX-385 without installation?
Yes. We supply Crestron to end users, with or without installation. Like most Crestron devices of this type, it needs setting up or programming before it works in a system, and we can quote for that too.
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