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Crestron DM-NVX-384 5K 4x1 AV over IP Switcher with HDMI and USB-C

Crestron part number DM-NVX-384

The Crestron DM-NVX-384 is a DM NVX encoder or decoder with a 4x1 switcher for two HDMI and two USB-C inputs, carrying up to 5K video over Gigabit Ethernet. As a decoder behind a conference room display, it can also connect an AirMedia gateway, video conferencing codec or small form factor computer.

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Installation and programming

Need it installed? Our Crestron certified engineers install, set up and programme everything we supply. A 4 hour visit is €440 and a full day €880, plus VAT.

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Crestron DM-NVX-384 DM NVX 5K 4x1 AV-over-IP Switcher with HDMI and USB-C Connectivity

About the Crestron DM-NVX-384

The two HDMI and two USB-C inputs form a 4x1 switcher in encoder mode, with inputs chosen by auto-switching, a control system or the web interface; in decoder mode it switches 5x1. The DM-NVX-384 supports 5K Ultra-Wide (21:9) and Super-Wide (32:9) formats, up to 5120x2160 at 30 Hz or 5120x1440 at 60 Hz, with HDR10, HDR10+ and Dolby Vision. H.264 encoding and streaming sit alongside Pixel Perfect Processing.

The HDMI output scales video and supports video wall processing. It also supports eARC, so audio from the connected display can be sent over the network as a multichannel BTS audio over IP stream, with a single cable handling both AV input and audio output. The secondary HDMI input supports eARC as an audio output to an AVR, and the BTS stream also works with the DM-NAX-XSP (sold separately) in zones without video.

Power comes from PoE++ (IEEE 802.3bt Type 3 Class 6, 60 W) or the optional PW-2420RU power pack, and typical consumption is 35 W. The fan-cooled black metal chassis has integral mounting flanges for freestanding, surface or single rack rail mounting and is 209 mm high, 209 mm wide and 31 mm deep. It also offers an analogue audio input or output, native AES67 transmit and receive, and USB and KVM routing.

Key features

  • 4x1 input switcher with two HDMI and two USB-C inputs
  • Configurable as an encoder or a decoder
  • 5K Ultra-Wide (21:9) and Super-Wide (32:9) resolutions
  • HDR10, HDR10+ and Dolby Vision support
  • H.264 encoding and streaming alongside Pixel Perfect Processing
  • eARC on the display output and the secondary HDMI input
  • Scaling HDMI output with video wall processing
  • PoE++ powered, or PW-2420RU power pack (sold separately)

DM-NVX-384 specifications

Inputs2 HDMI (Dual-Mode DisplayPort and DVI compatible), 2 USB-C; 4x1 switching in encoder mode, 5x1 in decoder mode
Output1 HDMI (DVI compatible) with scaler in decoder mode and eARC
VideoUp to 5120x2160 at 30 Hz (5K Ultra-Wide) or 5120x1440 at 60 Hz (5K Super-Wide); up to 4:4:4; HDR10, HDR10+, Dolby Vision, Deep Color
Custom resolutionsPixel clock rates up to 600 MHz
EncodingPixel Perfect Processing (default), DM-NVX-D10/D20/D200 Series streams, H.264 streaming
AudioPrimary multichannel up to 8-channel LPCM or HBR 7.1; secondary 2-channel LPCM; AES67; analogue input or output
Bit rate200 to 950 Mbps
SecurityHDCP 2.3, AES-128, PKI; 802.1X, Active Directory credential management, TLS
PowerPoE++ (IEEE 802.3bt Type 3 Class 6, 60 W) or PW-2420RU 24 VDC power pack (sold separately); 35 W typical
Size and mountingH 209 mm, W 209 mm, D 31 mm; freestanding, surface mount or single rack rail; fan cooled

Part numbers on this page

Part numberVersionPriceAdd
DM-NVX-384 Standard On request

Where the DM-NVX-384 is used

  • Conference rooms with HDMI and USB-C sources
  • Displays fed by an AirMedia gateway, codec or small form factor computer
  • Ultra-wide and super-wide displays
  • Rooms returning display audio to the network over eARC
  • Video walls built from DM NVX endpoints

Works with the DM-NVX-384

Crestron installed by 1Install

We supply, install and programme Crestron in homes and businesses across Ireland. These photos are from our own installations. See more in our projects, or budget a whole system with our Quote Builders for homes and meeting rooms.

Neatly dressed structured cabling for a Cork office
Neatly dressed structured cabling for a Cork office
LED video wall in an office reception in Cork
LED video wall in an office reception in Cork
Large format display in an open plan office in Dublin
Large format display in an open plan office in Dublin

Questions about the Crestron DM-NVX-384

What is the Crestron DM-NVX-384?

It is a DM NVX AV over IP endpoint with a built-in 4x1 input switcher for two HDMI and two USB-C sources. It can be configured as an encoder or a decoder and carries up to 5K video, including Ultra-Wide and Super-Wide formats, over standard Gigabit Ethernet with HDCP 2.3.

How are inputs selected on the DM-NVX-384?

In encoder mode the two HDMI and two USB-C inputs form a 4x1 switcher, and in decoder mode it switches 5x1. Inputs can be selected automatically in auto-switching mode, by a control system or through the web interface, with breakaway audio and Crestron QuickSwitch HD technology.

What does eARC do on the DM-NVX-384?

eARC on the HDMI output lets audio be taken from the connected display and sent over the network as a multichannel BTS audio over IP stream, with a single cable to the display. The secondary HDMI input supports eARC as an audio output, passing a multichannel audio over IP stream to a connected AVR.

How is the DM-NVX-384 powered?

It is powered by PoE++ (IEEE 802.3bt Type 3 Class 6, 60 W) from a PoE++ compliant Ethernet switch or a third-party IEEE 802.3bt compliant PSE. The PW-2420RU power pack, which supplies 24 VDC and is sold separately, is the alternative. Typical consumption is 35 W.

What is the difference between the DM-NVX-384 and the DM-NVX-385?

Both are 5K 4x1 AV over IP switchers with two HDMI and two USB-C inputs, eARC, AES67 and PoE++ power, and both measure 209 mm by 209 mm by 31 mm. The DM-NVX-385 adds surround sound to stereo downmixing; the DM-NVX-384 supports surround sound but does not list downmixing.

How much is the Crestron DM-NVX-384?

Crestron asks its dealers to give the price of the DM-NVX-384 directly rather than publish it online. Add it to your quote list and we will send you a written quote, with delivery, and installation and programming if you need them.

Can 1Install supply, install and programme the DM-NVX-384?

Yes. 1Install is an authorised Crestron Elite Partner with offices in Skerries, Co. Dublin and Cork. We can supply the DM-NVX-384 on its own, or install, set up and programme it as part of your system. Installation visits are €440 for 4 hours or €880 for a full day, plus VAT and travel.

Does the DM-NVX-384 come with a warranty?

Yes. Everything we supply is new, genuine Crestron with Crestron's standard warranty. If the DM-NVX-384 develops a fault, contact us and we will handle the claim with Crestron. If we installed it, our workmanship is guaranteed for the lifetime of the system.

Is the DM-NVX-384 in stock?

We order Crestron for each quote, so availability depends on Crestron's stock at the time. We check it before we quote and put the expected delivery date on your quote, so you know where you stand before you pay.

Can I buy the DM-NVX-384 without installation?

Yes. We supply Crestron to end users, with or without installation. Like most Crestron devices of this type, it needs setting up or programming before it works in a system, and we can quote for that too.

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