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Crestron HR-310 Handheld Remote with Backlit Engravable Buttons

Crestron part number HR-310-I-B

The Crestron HR-310 is a durable handheld remote with backlit buttons that can be custom engraved, communicating with a Crestron control system over infiNET EX wireless. Movement sensing wakes it when it is picked up, and its assignable buttons ship labelled for sources, scenes and lighting.

Price on request

The price isn't hidden. Crestron asks its dealers to share it with you directly rather than publish it online, so tap Request a quote and we'll send it straight to you.

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Installation and programming

Need it installed? Our Crestron certified engineers install, set up and programme everything we supply. A 4 hour visit is €440 and a full day €880, plus VAT.

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Crestron HR-310 Handheld Remote, International

About the Crestron HR-310

The HR-310 has nine assignable buttons, shipped labelled SOURCE 1 to 3, SCENE 1 to 3, LTS DN, LTS ON/OFF and LTS UP, and custom-labelled buttons are available. It also has a 12-key numeric keypad, power, favourites and home buttons, eight function buttons including volume, mute, guide and menu, and eleven transport buttons. White LED backlighting sits behind every button label.

A metal-plated five-way navigation pad handles on-screen menus and can also act as four colour buttons, changing colour when that mode is in use. The remote uses infiNET EX two-way RF at 2.4 GHz with AES-128 encryption and +20 dBm transmit power, reaching 15 m (50 ft) to the gateway or nearest mesh device. An infiNET EX gateway is required, and low battery alerts can go to a mobile device, computer, touch screen or help desk.

It runs on three AAA alkaline batteries, with a Micro-USB console port behind the battery cover for installer use. Pressing any button or picking it up wakes it from sleep. The ruggedised ABS housing has a textured back and measures 22 mm high, 52 mm wide and 210 mm long, weighing 140 g. It is fully programmable through a Crestron control system and can also be paired with Crestron Home OS.

Key features

  • Backlit buttons that can be custom engraved
  • Nine assignable buttons, shipped labelled for sources, scenes and lights
  • Metal-plated five-way navigation pad that doubles as four colour buttons
  • infiNET EX two-way RF with AES-128 encryption
  • Movement sensing wakes the remote when picked up
  • Low battery alerts to a mobile device, computer, touch screen or help desk
  • Available in black or white
  • Works with Crestron Home OS

HR-310 specifications

Assignable buttons9, shipped labelled SOURCE 1 to 3, SCENE 1 to 3, LTS DN, LTS ON/OFF and LTS UP; custom-labelled buttons available
Other buttons12-key numeric keypad, power, favourites, home, 8 function buttons, 11 transport buttons
NavigationMetal-plated five-way pad; also works as four colour buttons
BacklightingWhite LED behind all button labels
WirelessinfiNET EX 2-way RF, 2.4 GHz, IEEE 802.15.4, AES-128 encryption, +20 dBm transmit power
Range15 m (50 ft) to the gateway or nearest mesh network device, depending on site conditions
GatewayRequires an infiNET EX gateway
BatteriesThree 1.5 V AAA alkaline
DimensionsHeight 22 mm (0.84 in), width 52 mm (2.05 in), depth 210 mm (8.27 in)
Weight140 g (5.0 oz)

Part numbers on this page

Part numberVersionPriceAdd
HR-310-I-B Black, international version On request
HR-310-I-W White, international version On request

Where the HR-310 is used

  • Homes running Crestron Home OS
  • Rooms where one remote selects sources, scenes and lighting
  • Sites where a help desk tracks low battery alerts
  • Rooms that need remotes with custom engraved buttons

Crestron installed by 1Install

We supply, install and programme Crestron in homes and businesses across Ireland. These photos are from our own installations. See more in our projects, or budget a whole system with our Quote Builders for homes and meeting rooms.

Country house at dusk with Crestron lighting in Waterfall, Cork
Country house at dusk with Crestron lighting in Waterfall, Cork
Crestron controlled shelf lighting in a Dublin retail boutique
Crestron controlled shelf lighting in a Dublin retail boutique
Open plan living space with smart lighting in Ranelagh, Dublin
Open plan living space with smart lighting in Ranelagh, Dublin

Questions about the Crestron HR-310

What is the Crestron HR-310?

It is a handheld remote for Crestron systems with backlit buttons that can be custom engraved. It communicates over infiNET EX two-way RF through an infiNET EX gateway, is fully programmable through a Crestron control system and can also be paired with Crestron Home OS.

What is the difference between the HR-310-I-B and HR-310-I-W?

Only the colour. The HR-310-I-B is black and the HR-310-I-W is white, and Crestron lists both as the international version of the HR-310. If you are replacing a remote, match the colour and the button labels of the existing one.

Does the HR-310 need a gateway?

Yes. It requires an infiNET EX gateway. It uses 2.4 GHz infiNET EX two-way RF with AES-128 encryption and +20 dBm transmit power, and reaches 15 m (50 ft) to the gateway or nearest mesh network device, depending on conditions at the site.

What batteries does the HR-310 use, and how does it wake?

It takes three 1.5 V AAA alkaline batteries and can send low battery alerts to a mobile device, computer, touch screen or help desk. Movement sensing wakes it when it is picked up, and pressing any button also wakes it from sleep.

Can the buttons be engraved?

Yes. Crestron describes the buttons as custom-engravable. The nine assignable buttons ship labelled SOURCE 1 to 3, SCENE 1 to 3, LTS DN, LTS ON/OFF and LTS UP, and custom-labelled buttons are available. White LED backlighting sits behind all of the button labels.

How much is the Crestron HR-310?

Crestron asks its dealers to give the price of the HR-310 directly rather than publish it online. Add it to your quote list and we will send you a written quote, with delivery, and installation and programming if you need them.

Can 1Install supply, install and programme the HR-310?

Yes. 1Install is an authorised Crestron Elite Partner with offices in Skerries, Co. Dublin and Cork. We can supply the HR-310 on its own, or install, set up and programme it as part of your system. Installation visits are €440 for 4 hours or €880 for a full day, plus VAT and travel.

Does the HR-310 come with a warranty?

Yes. Everything we supply is new, genuine Crestron with Crestron's standard warranty. If the HR-310 develops a fault, contact us and we will handle the claim with Crestron. If we installed it, our workmanship is guaranteed for the lifetime of the system.

Is the HR-310 in stock?

We order Crestron for each quote, so availability depends on Crestron's stock at the time. We check it before we quote and put the expected delivery date on your quote, so you know where you stand before you pay.

Can I buy the HR-310 without installation?

Yes. We supply Crestron to end users, with or without installation. Like most Crestron devices of this type, it needs setting up or programming before it works in a system, and we can quote for that too.

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