A Loxone Miniserver update is now urgent in Co. Kilkenny: Loxone says a network vulnerability can make the Miniserver restart repeatedly, and version 17.3.11.10 fixes it. 1Install can do the update for you.
What changed at Loxone this autumn
Fill in the form at the bottom of this page and we will arrange your update.
On 10 November 2026 Loxone released a critical security update for the Miniserver. Loxone found a vulnerability that lets repeated restarts of the Miniserver be triggered over the network. Version 17.3.11.10 closes it, it is free, and Loxone recommends updating every Miniserver immediately.
Separately, Loxone reported a cyberattack on its company systems on 18 October 2026. It says the Miniserver itself was not affected because it runs locally, but partner and customer contact data was copied. Treat any unexpected email about your Loxone system with suspicion.
Remote Connect from 1 December 2026
From 1 December 2026, Remote Connect requires an up to date Miniserver: version 17.2.10.21 or later at first, then each new version within four weeks. Without it, the Loxone App can only reach the house from outside through port forwarding or a VPN.
Our Loxone Miniserver update service in Kilkenny
- Back up the configuration before any change
- Install 17.3.11.10 or the current release in Loxone Config
- Check every Extension and device reconnects
- Confirm Remote Connect and close old port forwarding
- Set a new administrator password and remove old users
We tell you before we start whether it can be done remotely, at €110 an hour plus VAT, or needs a visit, at €440 plus VAT for up to 4 hours, as in our cost guide.
Loxone Miniserver update across Co. Kilkenny
If your Kilkenny town house or farmhouse renovation has Loxone fitted by a firm that has since moved on, we are happy to take the system over.
From our Dublin office we visit homes and buildings all over Co. Kilkenny, such as Loughmacask, Thomastown, Kilkenny City and Callan. If you have moved into a Loxone house and have no login details, we can restore access and then update it.
Also useful: 1Install Care for aftercare, our KNX work in Kilkenny, the Kilkenny page and the main Loxone Miniserver update guide.
Questions we are often asked
Should I change my Loxone password?
Yes, if it was ever sent by email or in a support request. Use a new administrator password and separate users for service visits.
Will the lights and heating work during the update?
The Miniserver restarts during the update, so there is a short pause. We plan the timing with you.
Is the 17.3.11.10 update free?
Yes. Loxone does not charge for Miniserver updates; you only pay for our time if we do it for you.
What happens if I do not update by 1 December 2026?
Remote Connect stops for Miniservers older than 17.2.10.21, so the app only works away from home through port forwarding or a VPN.
Request a Loxone Miniserver update or call our Dublin office on 01 906 9326.