Loxone has issued a critical Miniserver security update, version 17.3.11.10. 1Install offers a Loxone Miniserver update in Co. Wicklow, backing up your system, installing the fix and checking your remote access, for coastal homes and hillside houses across the county.
Loxone security update: the facts
To book, use the contact form further down; it takes a minute.
Loxone published the 17.3.11.10 Miniserver update on 10 November 2026 after finding a weakness that allows repeated restarts to be triggered over the network. Until further notice, Loxone has also blocked the Miniserver web interface through Remote Connect as a precaution.
It follows the cyberattack Loxone detected on its own internal systems on 18 October 2026. Loxone says Miniservers, Remote Connect and Exosphere were not affected, but customer and partner contact data was taken, so expect convincing phishing emails and change any password you ever sent in a support request.
Keep your remote access working
Loxone has also said that from 1 December 2026 its free Remote Connect service needs Miniserver 17.2.10.21 or later, and that each new release then has to be installed within four weeks. A Miniserver that is not updated loses Remote Connect and Loxone Cloud DNS.
Our Loxone Miniserver update service in Wicklow
- Save a full backup of your Loxone project
- Update the Miniserver and its Extensions
- Test lighting, heating, blinds and access afterwards
- Create a separate time limited user for service visits
- Turn on two factor authentication where supported
Pricing is simple: remote support at €110 an hour plus VAT, or a visit at €440 plus VAT covering up to 4 hours, as listed in our cost guide.
Booking a Loxone Miniserver update in Co. Wicklow
Hillside and coastal homes in Wicklow can have patchy broadband, so we check the connection before starting a remote update rather than risk a half finished one.
From our Dublin office we visit homes and buildings all over Co. Wicklow, such as Enniskerry, Ashford, Delgany and Greystones. If you have moved into a Loxone house and have no login details, we can restore access and then update it.
Want to read more? Start with the Loxone Miniserver update overview, then see what we do in Wicklow, KNX for Wicklow homes and 1Install Care.
Questions we are often asked
Does the update delete my settings?
It should not, but Loxone notes that the automatic update does not make a backup, so we always back up the configuration first.
Can you update a Loxone system someone else installed?
Yes. We take over Loxone systems installed by others, and restore access first if no one has the login.
How do I know which version my Miniserver runs?
Loxone Config and the Loxone App show the version and offer the update when one is available. We can check it for you.
Why can I not open the Miniserver web page remotely?
Loxone has blocked the web interface through Remote Connect as a precaution until further notice. The app and Loxone Config still work remotely.
Request a Loxone Miniserver update or call our Dublin office on 01 906 9326.