If your home in Co. Waterford runs on Loxone, it needs the critical 17.3.11.10 security update now. Our Loxone Miniserver update service in Co. Waterford covers the backup, the update and a full security check.
What changed at Loxone this autumn
Send us your details through the form at the foot of the page and we will be in touch.
Loxone describes version 17.3.11.10 as a critical security update. The flaw it fixes lets someone on the network make a Miniserver restart again and again, which can affect how the Miniserver runs the house. Loxone asks for all Miniservers to be updated straight away.
Loxone has had a difficult autumn. A cyberattack on its internal IT on 18 October 2026 led to customer and partner data being taken, although Loxone says the Miniservers in buildings were not affected. The main risk to owners now is phishing that looks genuine.
Keep your remote access working
There is a second deadline. Loxone has announced that Remote Connect, the free service the app uses away from home, will refuse Miniservers older than 17.2.10.21 from 1 December 2026. Later releases will have four weeks each before the same rule applies.
How we handle a Loxone Miniserver update in Waterford
- Copy your Loxone configuration somewhere safe
- Run the update and any Extension firmware it brings
- Make sure the app still connects from your phone away from home
- Replace shared or old passwords
- Advise on keeping the Miniserver current from now on
Remote updates are charged as remote support at €110 an hour plus VAT; a site visit is €440 plus VAT for up to 4 hours. See our smart home cost guide.
Booking a Loxone Miniserver update in Co. Waterford
Where a Waterford home has Loxone running blinds and heating together, we check both still behave properly after the update before we sign off.
From our Cork office we visit homes and buildings all over Co. Waterford, such as Williamstown, Dunmore East, Waterford City and Tramore. If you have moved into a Loxone house and have no login details, we can restore access and then update it.
Also useful: 1Install Care for aftercare, our KNX work in Waterford, the Waterford page and the main Loxone Miniserver update guide.
Questions we are often asked
Is the 17.3.11.10 update free?
Yes. Loxone does not charge for Miniserver updates; you only pay for our time if we do it for you.
Do I need to be at home for the update?
Not always. If we can reach the Miniserver remotely we can do it while you are out, and confirm by phone afterwards.
Can you keep my Miniserver updated?
Yes. Under 1Install Care we install new releases within the four weeks Loxone now allows for Remote Connect.
Was my Miniserver hacked in the Loxone cyberattack?
Loxone says Miniservers in homes and buildings were not affected, because they run locally with their own accounts. The attack was on Loxone company systems.
Request a Loxone Miniserver update or call our Cork office on 021 202 8107.