A Loxone Miniserver update is now urgent in Co. Kerry: Loxone says a network vulnerability can make the Miniserver restart repeatedly, and version 17.3.11.10 fixes it. 1Install can do the update for you.
The security update Loxone released
Fill in the form at the bottom of this page and we will arrange your update.
Loxone published the 17.3.11.10 Miniserver update on 10 November 2026 after finding a weakness that allows repeated restarts to be triggered over the network. Until further notice, Loxone has also blocked the Miniserver web interface through Remote Connect as a precaution.
This comes weeks after Loxone was hit by a cyberattack on its internal IT, found on 18 October 2026. The company says home installations kept running and its cloud services were not touched, yet contact details and support requests were copied. Loxone will never ask for your password by email or phone.
Why older versions lose Remote Connect
From 1 December 2026, Remote Connect requires an up to date Miniserver: version 17.2.10.21 or later at first, then each new version within four weeks. Without it, the Loxone App can only reach the house from outside through port forwarding or a VPN.
Our Loxone Miniserver update service in Kerry
- Read the current version and make a backup
- Bring the Miniserver up to 17.3.11.10
- Walk through the house to check scenes, heating and blinds
- Review who has access and remove old logins
- Leave you a written record of the work
Remote work is €110 an hour plus VAT and an engineer visit is €440 plus VAT for up to 4 hours (details in our smart home cost guide).
Booking a Loxone Miniserver update in Co. Kerry
Holiday homes in Kerry are a special case: the owners may be hundreds of kilometres away when something goes wrong, so a working app and an up to date Miniserver really matter.
Our Cork office looks after Co. Kerry, including Killarney, Dingle, Kenmare and Tralee. We also take over Loxone systems whose original installer is no longer around, restoring access first if nobody has the login.
Also useful: 1Install Care for aftercare, our KNX work in Kerry, the Kerry page and the main Loxone Miniserver update guide.
Questions we are often asked
Do I need to be at home for the update?
Not always. If we can reach the Miniserver remotely we can do it while you are out, and confirm by phone afterwards.
Was my Miniserver hacked in the Loxone cyberattack?
Loxone says Miniservers in homes and buildings were not affected, because they run locally with their own accounts. The attack was on Loxone company systems.
Why can I not open the Miniserver web page remotely?
Loxone has blocked the web interface through Remote Connect as a precaution until further notice. The app and Loxone Config still work remotely.
Can you update a Loxone system someone else installed?
Yes. We take over Loxone systems installed by others, and restore access first if no one has the login.
Request a Loxone Miniserver update or call our Cork office on 021 202 8107.